At Fibranza Essence Co., we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, purchase our products, or use our services. By accessing our website or providing your information to us, you agree to the terms outlined in this policy.

1. Information We Collect:

Personal Information: When you place an order or sign up for our newsletter, we may collect personal information such as your name, email address, shipping address, and payment details. We only collect information that is necessary to fulfill your orders and provide you with our services.

Non-Personal Information: We may also gather non-personal information such as your IP address, browser type, device information, and website usage data to enhance your experience on our website.

2. How We Use Your Information:

Order Processing: We use your personal information to process and fulfill your orders, communicate order updates, and provide customer support.

Marketing Communication: If you opt-in to receive marketing communications, we may use your email address to send you updates, promotions, and newsletters. You can opt-out of these communications at any time by following the unsubscribe link provided in the emails.

Website Improvement: Non-personal information is used to analyze website traffic, improve user experience, and optimize our website’s performance.

3. Data Security:

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute data security.

4. Third-Party Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers have access to the information needed to perform their tasks on our behalf and are obligated not to use it for any other purpose.

5. Legal Compliance:

We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., law enforcement or government agencies).

6. Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your web browser settings.

7. Children’s Privacy:

Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such information being collected, we will take appropriate measures to delete it.

8. Changes to the Privacy Policy:

We reserve the right to update and modify this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us:

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at info@fibranza.com / +91 8884442869.